I keep cross-functional projects on track — from CRM rollouts to AI-powered side builds.
I'm a Project & Operations professional who has spent the last few years in the space between business teams and technical delivery — coordinating CRM rollouts, e-commerce launches, and clienteling systems for luxury retail brands. I gather requirements, chase down vendors, track issues to resolution, and keep testing and launches on schedule. More recently I've been teaching myself to build with AI — automating workflows, writing tighter prompts, and shipping small tools of my own, starting with a Spanish-learning assistant I built for myself this summer.
CRM, Salesforce, clienteling and digital learning projects — managed a 190+ item Jira/Confluence backlog with an 88% closure rate, plus requirements, vendor coordination, UAT and testing.
Digital product work across UX/UI, e-commerce and external dev vendors — including taking Natuzzi's WeChat mini-program from wireframe to launch.
International orders, customs documentation, shipment tracking and coordination with logistics partners.
Case studies from client work and things I've built on my own. Click a card to read the full write-up.
Stabilizing a customer data migration, from cutover through hypercare
A luxury furniture mini-program, 0 to 1 in 4 months
A study companion built for one — not the market
A browser extension for highlighting the web, synced to Notion
Open to remote and hybrid roles in project & digital operations. Based in Madrid, happy to work across time zones.